marryph Privacy Policy

1. Who We Are (Data Controller)

For the purposes of the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), marryph acts as the Personal Information Controller in respect of the personal data of all registered players and website visitors. marryph is responsible for determining the purposes and means of processing your personal data in connection with the operation of the marryph platform.

If you have any questions or concerns about how marryph handles your personal data, you may contact our designated Data Protection Officer (DPO) via the contact email address displayed in the footer of this website. All data protection inquiries will be acknowledged within 3 business days and resolved within 15 business days.

2. Personal Data We Collect

marryph collects personal data in the following categories, depending on how you interact with the platform:

2.1 Registration & Identity Data

• Full legal name as it appears on your Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Registered email address and Philippine mobile number
• Username chosen at account creation
• Password (stored in hashed, non-recoverable form — never in plain text)

2.2 Identity Verification (KYC) Data

• Copy of government-issued Philippine ID (e.g., PhilSys, passport, driver's license, SSS ID, UMID, Voter's ID)
• Selfie photograph where required for identity verification
• Proof of payment method ownership (e.g., GCash account screenshot confirming name match)

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• GCash or Maya account identifiers (mobile number associated with the e-wallet)
• Bank account details where bank transfer payment methods are used (BPI, BDO, InstaPay)
• Complete transaction history associated with your marryph account

2.4 Gaming & Activity Data

• Game sessions, bet amounts, game outcomes, and win/loss history
• Bonus offer claims, wagering requirement progress, and promotion participation history
• Customer support interactions, complaint records, and support ticket history

2.5 Technical & Device Data

• IP address at time of login and at time of each session
• Device type, operating system, and browser version
• Session timestamps and duration
• Cookies and session token identifiers (see Section 6)

3. How marryph Uses Your Personal Data

marryph uses the personal data described above for the following purposes:

• Account creation and management: To register, maintain, and administer your marryph account, including authentication, account recovery, and security monitoring.
• Age verification: To verify that you are at least 21 years of age, as required by PAGCOR regulations and Philippine law.
• KYC and identity verification: To verify your identity prior to processing withdrawal requests, in compliance with the Philippines' Anti-Money Laundering Act (AMLA) and its implementing regulations.
• Payment processing: To process your GCash, Maya, BPI, BDO, GrabPay, or InstaPay deposits and withdrawal requests in Philippine Peso.
• Platform provision: To make marryph's games, promotions, and account features available to you.
• Security and fraud prevention: To detect, investigate, and prevent unauthorized access, fraud, money laundering, and other prohibited activities.
• Regulatory compliance: To fulfil marryph's obligations under PAGCOR regulations, the AMLA, the Data Privacy Act of 2012, and other applicable Philippine laws.
• Customer support: To respond to your queries, resolve disputes, and manage complaints.
• Responsible gaming: To monitor for indicators of problem gambling and, where appropriate, to implement responsible gaming interventions such as deposit limits or account restrictions.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal status updates, security alerts). Where you have consented, marryph may also send you promotional communications about new games, bonuses, and offers. You may withdraw this consent at any time.
• Platform improvement: To analyze aggregate usage data to improve marryph's games, features, and user experience.

4. Legal Bases for Processing

Under the Data Privacy Act of 2012, marryph processes your personal data on the following legal bases:

• Contractual necessity: Processing necessary to provide you with the marryph service as described in the Terms & Conditions, including account management, payment processing, and gameplay.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR licensing requirements, AMLA obligations (KYC and transaction monitoring), and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for marryph's legitimate interests in fraud prevention, security monitoring, platform improvement, and responsible gaming compliance, where these interests are not overridden by your data protection rights.
• Consent: Processing for promotional communications, non-essential cookies, and analytics, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. Sharing Your Personal Data

marryph does not sell, rent, or trade your personal data to third parties. marryph may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash (G-Xchange, Inc.), Maya (PayMaya Philippines, Inc.), GrabPay, BPI, BDO, and InstaPay operator networks — to facilitate your deposit and withdrawal transactions. These processors are bound by their own privacy obligations under Philippine law.
• KYC and identity verification providers: Third-party service providers who assist marryph in verifying player identities and documents, bound by confidentiality obligations.
• Game content providers: Game studios and live casino providers who supply game content to marryph may receive limited session and game activity data necessary to operate the games.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities where disclosure is required by law or court order.
• IT and infrastructure service providers: Cloud hosting, cybersecurity, and technical support providers who process data on marryph's behalf under data processing agreements.

6. Cookies & Tracking Technologies

marryph uses cookies and similar tracking technologies on the marryph.vip website. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.

6.1 Strictly Necessary Cookies

These cookies are essential for the marryph platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing cookies. No consent is required for these cookies.

6.2 Functional Cookies

These cookies remember your preferences — such as language settings and "keep me logged in" selections — to provide a more personalized experience. These are enabled by your consent and can be disabled via your browser settings.

6.3 Analytics Cookies

Where you have consented, marryph uses aggregate analytics data to understand how Filipino players use the platform — which games are most popular, where players encounter difficulties, and how page performance can be improved. This data is anonymized and never linked to your individual identity.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair platform functionality.

7. Data Security

marryph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and marryph servers
• Encryption of personal data and financial data at rest in marryph databases
• Role-based access controls limiting internal access to personal data to authorized personnel on a need-to-know basis
• Two-factor authentication requirements for all marryph staff accessing systems containing player data
• Regular security audits and penetration testing by independent security professionals
• Intrusion detection systems and 24/7 security monitoring

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, marryph will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

8. Data Retention

marryph retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal obligations. Specific retention periods are as follows:

• Active account data: Retained for the duration of your marryph account and for a minimum of five (5) years following account closure, as required by the Anti-Money Laundering Act of the Philippines.
• KYC documents: Retained for a minimum of five years post-account closure in compliance with PAGCOR licensing requirements and AMLA obligations.
• Transaction records: Retained for a minimum of five years for audit and regulatory compliance purposes.
• Customer support records: Retained for three years from the date of resolution of the relevant support interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one year for proof-of-consent documentation.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be linked to you as an individual.

9. Your Data Rights Under the Data Privacy Act

Under Republic Act No. 10173, you have the following rights in respect of your personal data held by marryph:

• Right to be Informed: You have the right to be informed of the personal data marryph collects about you and how it is processed.
• Right to Access: You may request a copy of the personal data marryph holds about you, including transaction history and KYC records associated with your account.
• Right to Correction (Rectification): You may request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to marryph's overriding legal obligations to retain certain data under AMLA and PAGCOR regulations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where your specific situation warrants it.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another Personal Information Controller.
• Right to Damages: You may seek compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data held by marryph.

To exercise any of the above rights, please contact marryph's Data Protection Officer via the Support page. marryph will acknowledge your request within 3 business days and respond substantively within 15 business days.

10. Children's Privacy

The marryph platform is strictly not intended for use by individuals under 21 years of age. marryph does not knowingly collect personal data from anyone under the age of 21. If marryph becomes aware that a user is under 21 years of age, the account will be immediately suspended, all balances forfeited, and any personal data associated with the minor's account will be deleted in accordance with marryph's data deletion procedures.

If you are a parent or guardian and believe that a minor has accessed or registered for a marryph account, please contact marryph's Support team immediately via the Support page. marryph will investigate and take appropriate action promptly.

11. Cross-Border Data Transfers

Some of marryph's technology infrastructure, including cloud hosting and analytics services, may involve the transfer of personal data to servers located outside of the Philippines. Where such transfers occur, marryph ensures that appropriate safeguards are in place to protect your personal data at a standard equivalent to the Data Privacy Act of 2012, including contractual data protection obligations imposed on the receiving entities.

Game content providers supplying live casino and slot games to marryph may also process limited session data in their own jurisdictions. All such providers are contractually required to maintain data protection standards consistent with Philippine law requirements.

12. Changes to This Privacy Policy

marryph may update this Privacy Policy from time to time to reflect changes in the law, marryph's data processing practices, or the addition of new features to the platform. Where changes are material, marryph will notify registered players by email to the address registered on their marryph account. The "Last Updated" date at the top of this page will reflect when the most recent version was published. Your continued use of marryph following notification of changes constitutes your acceptance of the revised Privacy Policy.

13. Contact & Complaints

For all data privacy inquiries, requests to exercise your data rights, or concerns regarding marryph's data handling practices, please contact marryph's Data Protection Officer through the Support page. Please include "Data Privacy Request" in the subject line of your message to ensure it is routed to the correct team.